In reference to the similar queries regarding the same problem faced by the users, Microsoft has come up with certain solutions to get rid of the error. Hence, you may try the following solution to fix the issue as soon as possible. If you have another specific query related to Office setup then visit   Office.com/Setup  .
 
There might be some activation issues in case you do not provide the correct email address with which the subscription is associated. Hence, you should enter the related email address on the  office.com/setup page. Office.com/Setup  Office.com/Setup  
Norton.com/setup